Becoming a Cloud Partner: Journey of Quadrasystems.net

In this very unique segment of DQ Channels, we have covered Quadrasystems.net (India) Private Limited becoming a Cloud Partner from a traditional Channel Partner. Prashanth S, Director shared his entire journey about how did he move to the cloud business, challenges, growth, and future vision.

When and how did you move to Cloud Business?

Quadra was one of the first movers in the industry to the cloud, back in 2011. Our conviction was clear from the fact that we moved all our internal collaboration systems and applications to the cloud more than 10 years back. We also actively pursued these conversations with customers and started building a team that would focus on the cloud business. It was quite hard at first to secure buy-in, both internally from our team, as well as gain customer confidence, but our early investments and though leadership paid rich dividends.

What are the different Cloud services do you offer?

Today, our cloud practice spans both IaaS, PaaS, and SaaS. We work with multiple cloud vendors from an IaaS and PaaS perspective, as it is abundantly clear that the future is multi-cloud.

Previously on Cloud Journey: Fluidech IT Services

What sort of changes have you done to move to the cloud within the organization in terms of Team, skill set, infrastructure, and others?

The first and foremost change was team alignment and compensation. We provisioned disproportionate rewards, as by nature cloud deals are recurring in nature, and hence the initial deal value tends to be low. We also incented our team on cloud adoption and built a customer success team that ran this charter for us.

How your old and new customers adopting the new technology and moving to the cloud?

Today, we would say that cloud is ubiquitous across small, medium, and large businesses. In fact, the benefits are greatest for small businesses, as it frees them up to focus on their core competencies, while they gain the benefits of a robust, resilient, and scalable compute infrastructure in a flexible payment model.

What are the different challenges did you face in this journey?

As mentioned earlier, the challenges were both internal and external. It was not an easy task to convince customers since they naturally viewed the cloud with suspicion when it came to data security, privacy, and cost. However, persisting in our messaging, and being a thought leader helped us to stay the course and reap the rewards.

What is your overall growth being a cloud partner?

Our early investments in the cloud business have paid off very well, and today, a substantial portion of our bottom lines accrue from cloud services and consulting. We have seen tremendous double-digit growth rates year on year, and what is more, our profitability has increased with every passing year.

What are your future goals?

We see managed services and our own IP, in the form of cloud applications that enhance and provide custom functionality on top of public cloud platforms as new frontiers, and major drivers of our revenue and growth in the coming years. We are bullish about our growth and prospects. Every year, we have won global awards for our technology innovation and customer experience, and this has been an affirmation of our progress in the right direction. Our track record of winning global awards for the past 15 years has been a testimony to our ability to navigate the bends in the road and stay true to our objective of helping our customers to leverage technology to deliver business outcomes.