Becoming a Cloud Partner: Journey of 10Decoders Consultancy Services

In this very unique segment of DQ Channels, we have covered 10Decoders Consultancy Services Pvt. Ltd. becoming a Cloud Partner from a traditional Channel Partner. Edrin Thomas, Founder 10Decoders shared his entire journey about how did he move to the cloud business, challenges, growth, and future vision. 

When and how did you move to Cloud Business?

10decoders is a cloud engineering company with a lot of focus on building highly scalable and highly available systems on public and private clouds. 10decoders has been in the cloud business for the last 4 years. 10edcoders started to work on Cloud enablement services for Silicon Valley Companies and capitalized on delivering clean engineering solutions on Cloud.

What are the different Cloud services you offer?

1. Enterprise Cloud Migration
2. Cloud Cost Optimization
3. Cloud Managed Services
4. Cloud Automation - DevOps + CICD
5. Cloud Security & Governance

What sort of changes have you done to move to the cloud within the organization in terms of Team, skill set, infrastructure, and others?

As an organization, once we wanted to enter the cloud, we migrated our engineer machines onto Ubuntu OS. Docker and using VMs is a vanilla skillset of all our engineers in the Organization. Our learning path for Cloud engineers focuses on the virtualization journey from creating docker containers, building cloud-agnostic infrastructure with Kubernetes, enabling centralized logging & monitoring and so on. Our engineers have helped clients across the globe to port their solutions on all the major Cloud Platforms including AWS, Azure and GCP.

How does Crayon Software help you to grow your business and customers?

Crayon Software is our strategic partner in the Cloud transformation journey. 10decoders works very closely with Crayon to advise clients on cloud implementations. Crayon Software is instrumental in guiding us on go-to-market strategies and highlighting focus areas that can result in direct business growth.

Previously on Cloud Partner Journey: Cloud.in

How are your old and new customers adopting the new technology and moving to the cloud?

New Customers with strict timelines are still opting for a Lift & Shift migration of workloads. However, once we built trust with customers and they started seeing the value in our engineering services, we are able to upgrade customers to modern cloud-native standards and adopt good engineering and infrastructure design principles.

How many customers do you have, who are taking Cloud solutions and what are their different verticals?

10decoders has more than 50+ customers primarily across the Healthcare and FinTech domain.

What are the different challenges did you face in this journey?

Awareness, Adoption & Scaling are critical to the success of our customers in their Cloud transformation journey. Understanding the business needs and bottlenecks of our customers help us to give them a better solution. Some of the key challenges that we face in this journey are:

1. Talent Retention
2. Change management

What is your overall growth being a cloud partner?

As an organization, 10decoders has achieved significant growth in revenue, employee engagement and customer satisfaction by working on challenging assignments as a preferred cloud partner for our clients

What are your future goals?

At 10decoders, we are working on productizing our DevOps services to offer infrastructure that comes bundled with solutions. One of our key goals is to create a marketplace that offers ready-made Platforms with replicable, highly scalable and highly available Infrastructure Services.