Becoming a Cloud Partner: Journey of Shivaami Cloud Services

In this very unique segment of DQ Channels, we have covered the journey of Mumbai-based Shivaami Cloud Services Pvt Ltd. becoming a Cloud Partner from a traditional Channel Partner. Punit Thakkar, CEO and MD, Shivaami Cloud Services shared his entire journey about how his organisation has moved to the cloud business, challenges, growth, and future vision.

When and how did you move to Cloud Business?

Before entering into the cloud business Shivaami was an internet marketing company where we provided services like SEO, pay per click, social media marketing, and email marketing.

In 2008 Google entered the Indian market with Google Apps for Work (Now G Suite) and not many were aware of it. We explored Google apps for work and its features like Gmail, Google Talk, Google Calendar, and the Google Page Creator (now Google Sites) and saw the many benefits on how it can help an organization save time and money and improve collaboration within the organization. We then came to know that cloud computing is going to be the future of all the businesses and in 2008 Shivaami became a cloud solution company from an internet marketing company.

What are the different Cloud services do you offer?

We have almost all the cloud solutions that an organisation requires to function. We offer Cloud emailing solutions, Chrome Hardware, Cloud backup solution, SSL Certificate, CRM, SaaS Products for ticketing, accounting, and marketing, etc.

Previously on Cloud Journey: Precision Infomatic

What sort of changes have you done to move to the cloud within the organisation in terms of Team, skill set, infrastructure, and others?

Shivaami as an Internet marketing Company started in a small office with 10 employees, after switching our medium of business we had to upgrade our knowledge on the cloud, our employees were then trained on Google apps, and also a technical team had to be created in order to deploy and support our customer, as the time passed our team and the technical knowledge grew. We are now a team of 200 employees with a mission to bring the legacy operating organization on the digital platform and hence supporting the Digital India movement. Currently, we have 350+ Professional certification from Google Cloud.

How your old and new customers adopting the new technology and moving to the cloud?

Talking about the old customer we have clients who started with 1 user G Suite account and with time and growth they are now a 10,000 user company, they have been using cloud computing to the maximum extent which has resulted in saving them time and money and increasing their business. We have seen that customers benefit from the adoption of Cloud Technologies via cost reduction, upgraded infrastructure, and availability of data on any device anywhere.

On a daily basis, we meet new customers, while interacting with them we come to know that they face a lot of problems by using the legacy solution, we help them move on cloud and sort all their issues, we have many case study about such client, you can visit our website to know more on how we helped the legacy companies move on the cloud

How many customers you have, who are taking Cloud solutions, and what are their different verticals?

At the moment we have more than 10,000 active clients who are using cloud services from us. We are not restricted to verticals, as we have customers from every vertical, majorly we focused on BFSI, Retail, Hospitality sector and we have major customers from these verticals.

What are the different challenges you face in this journey?

Initially, it was very difficult to convince customers to put their data on the cloud as they were comfortable in keeping their data inhouse. Some of them were open to moving to the cloud and some were open to moving some data to the cloud. This pandemic has changed all that. Cloud is king now and we were born in the cloud.

What is your overall growth being a cloud partner?

We have 100% growth every year for the last 3 years.

What are your future goals?

My goal is to make sure that Shivaami is the largest and most respected Cloud Service Provider in India. With PAN India presence Leading with the Power of “She”.