Becoming a Cloud Partner: Journey of TechGyan

In this very unique segment of DQ Channels, we have covered Mumbai based TechGyan becoming a Cloud Partner from a traditional Channel Partner. Suresh Ramani, CEO shared his entire journey about how did he move to the cloud business, challenges, growth, and future vision.

When and how did you move to Cloud Business?

In 2010 Microsoft launched its Cloud Services Office365 which was available under the name Business Productivity Online Services.

Before this, we were using Microsoft OfficeLIVE Consumer Cloud Service. So we were convinced that Cloud offered unparalleled advantages to SMB Customers, who are our focus.

What are the different Cloud services do you offer?

We have 3 solutions that we offer to Customers for specific needs:

1. Teamwork 365, a Collaboration Service
2. SecureIT 365, a Cyber Security Service
3. DataCenter 365, a Data Center Transformation Service

All 3 currently use Microsoft Platforms namely Microsoft 365 and Azure.

Previously on Cloud Journey: Quadrasystems.net 

What sort of changes have you done to move to the cloud within the organisation in terms of Team, skill set, infrastructure, and others?

1. Over time, we have moved all our applications to the Cloud.
2. We keep on dropping other products and services so that we could focus more tightly on our core Cloud Services.
3. Our complete team today does only Cloud Services. Besides of course managing endpoints like PCs and Mobiles as they are required to access the Cloud Services.

How your old and new customers adopting the new technology and moving to the cloud?

We have moved almost all our older Customers to the Cloud Services. And the new Customers, who come to us, do so only for the Cloud Services as we do not offer anything else.

What are the different challenges did you face in this journey?

Security was the first Roadblock.  Customers would ask if Cloud is Secure. Next was whether it was reliable. And finally was the question of whether it was affordable.

To overcome some of these, we had created a video with Microsoft. Check this 3-minute video on our Home Page: https://techgyan.in/

What is your overall growth being a cloud partner?

Initial years were tough for us. But over the past 4 years, we have an average growth of 25% +.

What are your future goals?

We are looking at just 3 Service brands which we have today namely Teamwork 365, SecureIT 365, DataCenter 365. The plan is to exclusively focus on these to deliver compelling value to Customers in the area of Collaboration; Security and DataCenter Transformation.