Dell ‘New Horizons, No Limits’ cleaves opportunities for Rajkot partners

In a continuation of their business conference series, Dell’s ‘New Horizons, No Limit’ recently reached the Rajkot city at the Fortune Park JPS Grand Hotel on 13 September. The conference was organized in association with The DQ Channels and Rajkot Computers Traders Association. The agenda of the conference was to showcase how IT partners can expand their opportunities by connecting with Dell. An Approximate of 90 partners from the Rajkot IT market participated in the conference and found the new business opportunities with Dell.

Rajneesh De, Group Editor, Cyber Media gave the opening address, which was followed by Srujal Mehta from Dell who welcomed Rajkot IT partners and explained the journey of Dell in India and shared the Dell  GTM strategies meant for Rajkot IT market by explaining their different client and company solutions. He also showcased the achievements of Dell on both consumer and enterprise segment.

Sankaralingam from Dell briefed on the whole range of commercial product portfolio like their Client Solution, Mobility Solution, Latitude Portfolio, Desktop and Dell Precision Portfolio. Focusing on their enterprise product portfolio, he announced the launching of a new category in 3000 series in the coming month. Dell from its end is envisioning to augment its product portfolio in the 7000 series. He also explained the technical advantages of these products and focused on both stock and sell and back to back distribution models with his presentation.

Stanly David from Dell highlighted Dells’ future ready cloud solutions to Rajkot partners and also concluded that Dell is the only platform which provides complete solution to the customer. He explained the entire enterprise solution offerings- Servers, storage, networking, datacenters and the opportunities. He also talked about Dell Channel Enabled Programs and Dell Support mechanism. Dell is also catering different services under ProSupport, a unique support system for customers; under which the client could procure priority support services for devices as well as customers and can also access configuration services straight from that of the factory to the customers. Shankar has also explained about the different personas of Dell and how partners can categories their business into different models. Also he has explained different partner schemes and incentives for Wyse Thin Client Solutions in his session.

After the presentation session, Rajkot partners interacted with the Dell team and raised several issues in front of Dell and their distributors. Partners highlighted Dell service support issue policies and issues with distributor on the topic of after sales service support. Dell has promised and gave assurance to look into the matter of after sales service support and ensured to get it resolved for realising further smooth business transaction with partners that are there in Rajkot.