Intel India Warranty Policy Changes

Intel India has announced a key change in its warranty policy to benefit customers of its Intel® Boxed Processors purchased through local authorized distributors.

Effective from April 25, 2016, local warranty support for Intel Boxed Processors will be available exclusively for units purchased on or after April 25, 2016 through Intel ® Authorized Distributors in India. This ultimately benefits customers by ensuring faster and more efficient warranty service.

Customers who have purchased Intel® Boxed Processors from unauthorised dealers or from authorised distributors outside India will still be covered by Intel’s product warranty, but will need to return the product to the original place of purchase for service.

Highlighting the reason behind this change, Rajiv Bhalla, Director, Direct and Channel Sales, Intel South Asia, said, “Intel Authorised Distributors play a key role in our overall market strategy, which includes ensuring that authorised Intel® Products are sold in India. The revised warranty policy ensures that our customers will not only enjoy the authentic Intel® Products purchased through our authorised distributors here, but also ensures an amazing service and after sales experience that will keep them coming back to our authorised distributors for future purchases.”