Interaction with Rishav Gopalka, Senior Marketing Manager - RAH InfoTech

In an exclusive interview with Rishav Gopalka, Senior Marketing Manager, RAH InfoTech. He spoke about the company’s performance, expectations, and challenges for the coming year.

How was last year for your Business from a Channel Partner perspective?

We experienced growth in terms of both revenue and market share, thanks to the strong collaboration with our customers & OEM
As SIPL we booked 50% + growth last year within 30% growth is booked on services business key factor result in this growth as below

• Our partnerships were instrumental in expanding our reach to new customer segments and geographic areas.
• Overall support from our customers played a crucial role in achieving our business goals and enhancing our overall performance.
• Services revenue due to Our services team, CSAT team & managed services team has increased to different segments altogether.

What are the different expectations that a partner has from a CIO?

Channel partners, like any business partners, often have specific expectations from Chief Information Officers (CIOs) to foster successful collaborations and achieve mutual business objectives. Some of the key expectations that partners may have from a CIO include:

• Effective Communication
• Responsiveness
• Collaborative Approach
• Supportive Resources
• Transparent Policies
• Reliability and Consistency
• Market Insights
• Performance Tracking and Feedback
• Long-Term Vision

By understanding and fulfilling these expectations, CIOs can foster strong and productive relationships with their channel partners, leading to collective growth and success.

How can a partner help CIOs in building technology?

Partners can play a crucial role in helping CIOs build technology solutions by providing valuable expertise, resources, and support. Here are some ways in which partners can assist CIOs in the technology-building process:

• Technical Expertise
• Custom Development
• Technology Integration
• Vendor Management
• Product Evaluation and Selection
• Training and Skill Development
• Security and Compliance
• Performance Optimization
• User Experience (UX) Design
• Scalability and Future-Proofing
• Project Management
  By collaborating closely with partners, CIOs can leverage their expertise and resources to build robust and innovative technology solutions that drive business growth and success. The partnership between CIOs and technology partners can be a win-win situation, leading to more efficient and effective technology implementations.

What is the potential for 2023-24 for the business as a channel partner?

Potential 23-24 for business is more focussed

• Technology & digital solutions in all verticals
• Cybersecurity services SOC Services
• Manufacturing and retail Solutions for IT
• OT/IOT security market
• Managed services Customised to customer level
• Cloud compliance & security practices