Lexar-Inspirisys Solutions Tie Up for After-Sales Support Service in India

Lexar, a brand in flash memory solutions, has announced its partnership with Chennai-based Inspirisys Solutions (ISL), a brand in IT support, under which Lexar shall be using ISL’s network of 90+ service centres in Tier 1,2 and 3 cities, to expand its after-sales support service in the Indian market. The move is aimed at enhancing the customer experience of using Lexar products with ease, without worrying about warranty after-sales support in India.

Commenting on the development, Gaurav Mathur, Managing Director of Lexar, said, “As Lexar is eyeing to expand its foothold in the Indian market, it becomes equally important for the brand to register and take care of their customers’ needs and provide them with easy after-sales support service and solutions. We are excited to announce our partnership with ISL Service, a company that has been a trusted name in the service provider industry, owing to its wide reach and technical support system. Since now we shall have our service centers in more than 100 cities in India, we hope that Indian consumers shall find using Lexar products more convenient”

Inspirisys Solutions, a subsidiary of CAC Holdings Corporation, Japan – is a vendor-agnostic, full-service, warranty management service provider for the last 30 years in the field of IT, Healthcare and Data Storage among many others.

Announcing the partnership, Kumaravelu, National Head, Service Delivery, Inspirisys Solutions said, “We are thrilled to be India's third flash memory manufacturer's servicing and maintenance partner. And I am grateful to the Lexar team and look forward to continuing to serve the company. This partnership will help both companies explore the market's new potential and capabilities.”

Inspirisys manages forward and reverse logistics, including import and re-export of spares to meet stringent SLAs given by various product vendors to their customers. 

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