India's logistics & shipping software for E-commerce businesses Pickrr has partnered with WhatsApp integrated E-commerce platform, Bikayi to reach out to SMBs, especially from Tier II and Tier III cities. The association will enable the small merchants that are new to E-commerce, solve logistics-related issues and grow their online business.
Considering that E-commerce in the country, particularly in Tier II and Tier III cities largely runs on WhatsApp, Bikayi empowers the small offline merchants to create their online stores on it and gives them the right tools to manage it. The platform is currently assisting nearly 450K merchants from the SMB category in this process.
However, the major deterring factor that these small business owners tend to face on this platform is to deliver their products along with cost optimisation and customer satisfaction. Pickrr’s association with Bikayi will allow the SMB owners to get these stores online easily and access hassle-free shipping solutions.
Commenting on the collaboration, Sonakshi Nathani, Co-Founder, Bikayi, “We are elated to announce our partnership with Pickrr. In this process, we look forward to scaling the business and solving logistics related woes for all the SMBs associated with us. Selecting the best channel to deliver orders has been one of the most challenging factors that emerging local businesses face and with the seamless in-app logistics solution powered by Pickrr, we are confident to get this problem resolved”.
“We intend to create a brand that online sellers can use for everything related to logistics. This includes warehousing, fulfilment, cross-border logistics, B2B logistics among other aspects. We plan to provide our tech solutions to aggregators and franchisees so that we can manage their shipments through a single end-to-end platform. This partnership is going to help both the businesses grow together and help SMBs solve their problem as a whole,” said Rhitiman Majumder, Co Founder & CEO, Pickrr.
To further support SMBs from tier-2 and 3 cities, Pickrr has recently introduced order processing in 10+ regional languages including Hindi, Punjabi, Bangla, Tamil, Telugu, Urdu, Marathi and Gujarati, without any additional cost. The latest feature will empower the new age local business enablers, hyper-local business aggregators and individual hyper-local applications to accept order details (customer name, address etc.) in their local languages. The platform is also working towards making its website and dashboard accessible in 100+ regional languages by the next month.