Infor announced that Russell Roof Tiles has selected Infor CloudSuite Industrial. As part of a modernization program, the deployment is anticipated to boost customer service and reduce lead times and reduce manual processes and administration. Russell plans to go live in 2018 across three sites in Burton on Trent and Lochmaben.
Russell Roof Tiles' complex business model includes sourcing a range of raw materials for a diverse customer base including local authorities, housing associations, private housebuilders and commercial firms requiring accurate, timely information on projects.
Through its deployment of the CloudSuite Industrial, Russell Roof Tiles' customers will have access to their orders and account information, including CAD drawings, remotely at the touch of a button, 24/7. The deployment will also automate the majority of Russell's long-range production planning to help manage lead times more effectively and facilitate more efficient, improved customer service.
In addition, the maintenance management capabilities within the CloudSuite Industrial will automate and streamline the purchasing of parts to boost efficiencies and reduce downtime on the shop floor.
Russell Roof Tiles originally selected Infor SyteLine over SAP, Epicor and Microsoft Dynamics as an early adopter of Cloud and is upgrading to Infor CloudSuite Industrial because it was both scalable and user-friendly, making it a strong fit for a rapidly growing business. New capabilities within the CloudSuite Industrial, including Customer Portals, Business Intelligence, Advanced Production and Plant Maintenance were also key to the decision.