Second Global Delivery Centre of Cisco will be in Pune

Underlining commitment to India’s digitization, Cisco expands footprint of its Maharashtra operations

The opening of the Global Delivery Centre in Cisco’s 172,000 sq ft Pune office is a strategic move by the company to support customers globally and in India. With the new Pune centre, India will be the only country in the world where Cisco will have two global delivery centres. The centre will help to proactively explore potential service growth opportunities, especially in Maharashtra.

Cisco chose Pune as the site for the new delivery center due to its mutiple attributes - the city's strategic location, its supportive government and digital transformation vision, deep technical talent and excellent communications infrastructure. Through the successful operation of the Pune centre, Cisco hopes to bring new opportunities, new businesses and great service experiences to a broader customer base. The centre will help deepen the local expertise in advanced digital technologies and contribute to Pune's economic growth. The delivery centre in Pune will focus on customers embracing digitization including leading Indian and global telco operators, insurance and finance institutions, as well as consumer goods companies – most of them operating on a global scale. The Pune centre plans to double its headcount in the next two years.

"The Cisco Global Delivery Centre in Pune plays a key role in our global strategy to execute global advanced services business along with providing services to India..We believe the Pune center will set the global standard in terms of its ability to attract talent, deliver the quality of the services, and achieve customer satisfaction.," said Sanjay Pal, Vice President, Advanced Services. Cisco Inc

“The Global Delivery Centre in Pane reconfirms our commitment for a long lasting partnership with our customers and the Maharashtra Government. This centre has been designed to provide the best experience as well as services and products along with local innovations to our customers. The Maharashtra government has a powerful vision to be a digital state, create smart cities and transform the delivery of citizen services. With this announcement we are excited to play a role in enabling Maharashtra’s digitization, creating employment opportunities for engineering and business professionals, while contributing to the knowledge economy in the state," said Dinesh Malkani, President, Cisco India & SAARC.

The Pune delivery center builds on the success of the Global Delivery Centre at Cisco’s Bengaluru site which also includes a Network Operations Center that allows engineers to proactively monitor and report any detected anomalies in the customer’s network.