Verizon Business partners with HCLTech for managed network services

Verizon Business has announced a strategic global partnership making HCLTech its primary Managed Network Services (MNS) collaborator in all networking deployments for global enterprise customers, bringing together two global leaders in enterprise networking. The partnership combines Verizon’s networking power, solutions, and scale with HCLTech’s market-leading Managed Service capabilities to usher in a new era of large-scale wireline service delivery for enterprise customers. 

Verizon Business will continue to lead all customer acquisition, sales, solutions, and overall planning and development with its customers. HCLTech will lead the post-sale implementation and ongoing support. To execute the tightly coordinated balance of responsibilities at the enterprise scale, a select group of Verizon Business Global Customer Operations staff will transition to HCLTech. 

The partnership will offer customers a best-in-class MNS portfolio, a highly digitized experience with data-driven service models, enhanced efficiency and lifecycle management with frictionless interface, a broad end-to-end partner ecosystem, and joint innovation on an integrated platform.

These enhancements are geared towards assisting clients in maneuvering through progressively intricate operational landscapes. This includes various settings, geographical regions, and devices. Furthermore, these improvements facilitate the integration of novel technologies, such as 5G, SD-WAN, and SASE capabilities, into their framework. HCLTech's digitally native Managed Network Services (MNS) platforms and customer interfaces are meticulously crafted to empower clients in efficiently and seamlessly managing these digital challenges.

The combined worldwide influence of Verizon Business and its localized corporate existence, coupled with HCLTech's digitally fine-tuned Managed Network Services (MNS) platforms, furnish customers with an adaptable networking foundation to expand using cutting-edge technology, thereby enhancing operational efficiency. This collaborative setup enables customers to enhance their management and scalability of network services, seamlessly integrate a broader spectrum of technology partners, converge on information and operational technology (IT/OT) initiatives, and ultimately cultivate heightened agility in adapting to constantly evolving technological requirements.

“HCLTech is a widely recognized industry leader for Managed Network Services, and with their IT service expertise and ongoing support of our enterprise networking deployments, Verizon Business can modernize our service delivery and simultaneously heighten our focus on helping customers incorporate next-generation technology like 5G, SD-WAN, and SASE into their operations and their own customer offerings,” said Kyle Malady, CEO, Verizon Business. “IT/OT convergence is the future of data-centric business operations, and with the fast-accelerating pace of digitalization, customers need a well-coordinated delivery framework to realize that future.” 

“Managed Network Services is core to our business, and we’re proud to collaborate with Verizon Business to lead MNS in all of their network deployments, modernization, and operations for private enterprise,” said C Vijayakumar, CEO, and Managing Director, HCLTech. “Our data-driven service delivery, advanced network capabilities, and frictionless customer interfaces combined with the unique strengths and resiliency of the Verizon network will enable enterprises to drive better business outcomes and time to market. I am excited to welcome the incoming employees from Verizon Business Global Customer Operations and look forward to a successful and fulfilling journey together.”